HR Administrator – Learning & Development

Contract - Full time

Levein

About Us

Levein is your passport to high paying full-time remote careers at UK & US companies. We are a fast-growing professional remote working community in Asia. Our community of Remote Professionals cover a range of specialties in Software Engineering, IT, Finance, Marketing, Admin, HR & Customer Service functions.

Our stable full-time 100% remote career opportunities are open to the very best of talent based in Sri Lanka, India, Bangladesh, Indonesia, Malaysia and the Philippines.

Job Description

This is a remote position.

Role Responsibilities

First point of contact for Training and Learning enquiries, admin operations of e-learning / learning management systems (LMS)
Compliance checks of employee accreditations and certifications
New employee induction and training
To be competent in the operation of the elements of the LMS system related to training and e-learning. This requires accuracy and sometimes speed when inputting large volumes of data accurately e.g. creating e-learning accounts, updating training attendance and placing enrolments
To respond to general office enquiries, taking ownership of queries, incidents and training requests as necessary and following these through to completion or escalation, as appropriate
To display professionalism by means of prompt and high quality communications (i.e. letters, emails and telephone conversations)
Support virtual/face to face learning sessions, including the administration of the course, managing question boxes, breakout rooms and any other administration duties required
Create registers for training sessions and send reminders to delegates a week prior to their session(s)
Effectively file course completion records and store appropriately
Support managers with training and appraisal data queries
To ensure data accuracy and confidentiality is maintained always
To develop self to continually improve performance, taking part in appraisal and personal development, and undertaking training activities, as necessary

Requirements

Essential Skills, Knowledge & Experience

Degree or Diploma in Human Resources or Business Management is required
Minimum 2-3 year experience in same or similar capacity
Possession exceptional communication skills
Familiar with training, learning and development
Strong collaboration and teamwork skills
Ability to identify complex problems and related information to develop and evaluate options and implement solutions
Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities

Personal Attributes

Must be accountable with a strong work ethic, a sense of urgency and ownership, and be able to work effectively both independently and as part of a team
Data driven, highly organized, and detailed oriented
Able to deliver as efficiently as possible without compromising quality or the customer experience
First class communicator with an ability to engage internal and customer stakeholders up to a senior level with confidence.
Efficient in approach, developing optimized and simple working methods and processes with a keen eye for detail
Continually improving, caring about quality, and delivering customer value